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New York

After years of sustained advocacy from impacted families and community organizers, New York became the first state in July 2025 to make all prison and jail communication free administratively by including it in the DOC budget, covering phone calls, video calls, and electronic messages.

The policy took effect in August 2025 with unlimited calling and will save more than 30,000 incarcerated people and their families over $13 million annually.

"When incarcerated people maintain meaningful relationships, they are better positioned for success and therefore, this is a smart and effective step forward for the Department as we continue to work on initiatives that better serve our population and the community."

Commissioner Daniel F. Martuscello III

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